❓ Questions and Answers
Helpful Details Before Renting
Below you can find answers to the most common questions we receive from visitors and clients. This section is designed to help you quickly understand how our website works, how to contact us, and what to expect when interacting with Auferais.
If you do not find the answer you are looking for, please feel free to contact us directly.
1. How can I contact Auferais?
You can contact us via email, phone, or by using the contact form available on our website. All contact details are listed on the Contacts page.
2. What information do I need to provide when submitting a request?
Usually, we only require basic information such as your name, email address, and a short message describing your request. This helps us respond accurately and efficiently.
3. How quickly will I receive a response?
We aim to respond to all inquiries as soon as possible. Response times may vary depending on the volume of requests, but messages are reviewed regularly.
4. Is my personal information safe?
Yes. We take data protection seriously and process personal information in accordance with our Privacy Policy and applicable data protection regulations.
5. Can I request information before making a decision?
Of course. You are welcome to contact us with any questions before taking further steps. We are happy to provide additional details when needed.
6. Does Auferais share personal data with third parties?
We do not sell personal data. Information may only be shared with trusted service providers when necessary for website operation or communication, in line with our Privacy Policy.
7. Where can I find legal and policy information?
All legal documents, including Terms and Conditions and Privacy Policy, are available on our website for your reference.